Privacy Policy

1. Scope

This Privacy Policy applies to Turismo AI mobile services and the Turismo AI website. It explains how we process personal data when you use our product, including account access, subscription management, analytics, and support interactions.

2. Data We Collect

2.1 Account and identity data

• Basic account identifiers (for example email and account ID) through our authentication provider.
• User profile information you choose to provide.

2.2 Subscription and billing data

• Subscription status, entitlements, renewal events, and purchase metadata.
• Payment card details are processed by Apple and payment providers, not stored by Turismo AI.

2.3 App usage and technical data

• App interactions, feature usage, crash and performance events, and diagnostics.
• Device and network context needed to operate and secure the service.

2.4 Vehicle and content data

• Vehicle information you submit (for example VIN or model details).
• Content files you upload (for example documents or images linked to vehicle workflows).

2.5 Optional sensitive permissions

• Location, photo library, or camera access is used only when you trigger related features.

3. How We Use Data

• Provide core app functionality and account authentication.
• Enable subscriptions and enforce plan entitlements.
• Deliver AI and data features requested by users.
• Monitor reliability, prevent abuse, and improve product quality.
• Respond to support requests and legal obligations.

4. Third-Party Service Providers

Turismo AI uses third-party processors to operate the service:

• Clerk: authentication and account management.
• RevenueCat / Apple: subscription status and in-app purchase lifecycle.
• Supabase: data storage and retrieval.
• PostHog: analytics and product telemetry.
• OpenAI: AI assistance features when invoked by users.
• CarsXE / VinAudit (or equivalent APIs): vehicle information services.
• Sentry (if enabled): crash monitoring and diagnostics.

These providers process data under their own terms and privacy commitments. Links are available on request via support.

5. Data Retention

We retain personal data only as long as required for product operation, legal obligations, dispute handling, fraud prevention, and support continuity. You can request deletion subject to legal and contractual constraints.

6. Your Privacy Rights

Depending on your location, you may request:

• Access to your personal data.
• Correction of inaccurate data.
• Deletion of your data.
• Restriction or objection to processing in specific cases.
• Data portability where applicable.

To exercise these rights, contact us at support@turismoai.live.

7. Security

We apply technical and organizational safeguards appropriate to the risk profile of the service. However, no method of transmission or storage is fully secure.

8. Contact

For privacy requests, legal notices, or support: support@turismoai.live.